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Voter Registration
Tax Collection
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Tax Office Upgrades

Bettencourt Tax Facts Mailer
How can Spring Branch Independent School District pay back a $597,150,000 bond issue? By increasing your taxes.
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Paul's Prop Picks
Proposed Texas Constitutional Amendments On November Ballot
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Time to End Robin-Hood
The Time to End Robin-Hood in Public Education is Now!
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Do you know Paul Bettencourt?
Do you know Paul Bettencourt?
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Bettencourt has checked the numbers
Bettencourt has checked the numbers
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Tax Office Upgrades and Achievements

Bettencourt Results:

Install modern telephone/telecom IVR system answering 51,000 live phone calls on Election day in 2004

The Certification of 30+ Tax Office personnel by the State BTPE including a level IV RTA for Paul Bettencourt 

New Customer Call Center - average call waiting time reduced to 2 minutes or less

Extensive management and employee training, focusing on customer service

Installed PC-based LAN system of 400+ units and web-cams for line wait control at all Tax Office Branches

Recently Opened a new Tax Office Distribution Center at 1155 West Loop North for Automotive Dealers 

100-page Internet site with bilingual interactive databases for taxpayer convenience (www.tax.co.harris.tx.us)




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